Terms of service
Last updated: June 11, 2026
These terms govern the use of the Pyroocards platform by subscribing merchants and, for the provisions that concern them, by loyalty card holders.
1.Purpose of the service
Pyroocards provides a SaaS loyalty platform allowing merchants to create digital loyalty cards (Apple Wallet, Google Wallet and a web card), enroll customers via QR code, award points and rewards, and send notifications related to their program.
2.Merchant account
Creating an account requires accurate, up-to-date information. The merchant is responsible for keeping credentials confidential and for all activity performed from their account, including by the cashiers they authorize. Pyroocards may suspend any account in case of breach of these terms or fraudulent use.
3.Free trial
The 14-day free trial gives access to the trial plan's features with no commitment and no credit card. When the trial ends, the account is limited to the free tier's caps until a paid subscription is taken out. Data created during the trial is retained.
4.Subscriptions and billing
Subscriptions are billed in Moroccan dirhams (MAD), monthly or annually depending on the chosen plan, at the public prices displayed on the Pricing page. The annual subscription equals ten months of the monthly price. Non-payment leads, after a reminder, to account suspension. Prices may change with 30 days' notice by email.
5.Merchant obligations
The merchant agrees to use notifications only in connection with their loyalty program, to comply with law 09-08 and CNDP decisions in their relationship with their customers, not to send unlawful, misleading or offensive content, and to honor the rewards promised in their catalog.
6.Service availability
Pyroocards strives to keep the platform continuously available. Planned or emergency maintenance interruptions may occur. Cards already installed in Wallets remain presentable offline even if the platform is unavailable.
7.Intellectual property
The platform, its brand, its code and its interfaces remain the exclusive property of Pyroocards. The merchant retains ownership of their brand, logo and content, and grants Pyroocards a license limited to reproducing them on the cards and materials generated by the service.
8.Liability
Pyroocards is bound by a best-efforts obligation. It cannot be held liable for content sent by merchants to their customers, nor for indirect damages. In any event, Pyroocards' liability is capped at the amounts paid by the merchant over the last twelve months.
9.Termination
The monthly subscription can be cancelled at any time from the dashboard, effective at the end of the current period. The annual subscription can be cancelled at its renewal date. The merchant can export their data before closure; after closure, it is deleted in accordance with the privacy policy.
10.Governing law
These terms are governed by Moroccan law. Any dispute relating to their interpretation or performance falls, absent an amicable resolution, under the jurisdiction of the courts of Casablanca.